Privacy Policy

Effective date: October 15, 2026

This Privacy Policy explains how Visionary Eye LLC d/b/a Visionary Eye Surgery ("Visionary Eye Surgery," "we," "us," or "our") collects, uses and protects information you provide when you visit our website, contact our office or communicate with us by phone, email or text message.

Information We Collect

Contact details such as your name, phone number, email address and mailing address.
Information you share when you request information or schedule a visit.
Communication preferences, including your consent to receive text messages.
Basic technical data such as browser type, device information and pages visited, collected through cookies and similar tools.

How We Use Your Information

To respond to inquiries and provide requested information.
To schedule, confirm and remind you about appointments and consultations.
To send service-related and, where you have opted in, informational text messages.
To improve our website and patient experience.
To comply with legal and regulatory obligations.

SMS / Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service and messaging platform providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you opt in to text messages, you may receive messages related to appointments, consultation follow-ups, account notifications and practice updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for assistance or contact us at (214) 972-2020.

How We Share Information

We do not sell, rent or trade your personal information. We may share information with trusted service providers who help us operate our practice and communications (for example, CRM, scheduling and messaging platforms), only as needed to provide those services and subject to confidentiality obligations, or when required by law.

Protected Health Information

Protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Please refer to our Notice of Privacy Practices, available at our office, for details on how PHI is used and disclosed. Please do not send sensitive medical details through this website or by text message.

Cookies

Our website may use cookies to understand site usage and improve performance. You can disable cookies through your browser settings.

Data Security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission over the internet is completely secure.

Your Choices

You may request access to, correction of or deletion of your personal information, and you may opt out of communications at any time by contacting us using the details below or replying STOP to any text message.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children online.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Visionary Eye LLC d/b/a Visionary Eye Surgery
8080 Independence Pkwy, Suite 155, Plano, TX 75025
Phone: (214) 972-2020
Email: [email protected]